Apis

Void Shipments

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With the void shipments api, you are able to void your created shipments. You will just need the shipment identification number to void a shipment.

The most basic usage involves voiding an entire shipment.

$response = (new VoidShipment)
    ->usingShipmentIdentificationNumber('YOUR TRACKING NUMBER')
    ->void();

$response->status->successful(); // true
$response->failed(); // false

If you have multiple packages in a shipment, you can void only some of them using a partial void.

$response = (new VoidShipment)
    ->usingShipmentIdentificationNumber('YOUR TRACKING NUMBER')
    ->usingTrackingNumbers(['PACKAGE TRACKING NUMBER'])
    ->void();

$response->status->successful(); // true
$response->status->partiallyVoided(); // true

// If there are packages remaining in the shipment, a collection of PackageLevelResult entities will be returned.
$response->package_level_results->first()->voided(); // true
$response->package_level_results[1]->voided(); // false

If you void all the packages in a shipment, the entire shipment will be considered voided and $response->package_level_results will be null.

A lot can go wrong when voiding a package or shipment. The most common scenario is you waited too long to void a shipment, or you tried to void a shipment after it has already been picked up. You only have 28 days to void a shipment through the api.

You can handle errors by using the following methods and properties on the void response object:

$response->failed();
$response->error_description;
$response->error_code;
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